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Refund Policy

We ensure 100% customer satisfaction for all our services. However, the refund policy is available to accommodate the customers' concerns. All refund requests will be fulfilled as per the following arrangement:

If request for refund is made after 12 hours of initial design samples delivery then you would not be eligible for any refund. No refund request will be entertained if you have posted revision on any of the initial design samples provided. All refund requests should be communicated to the support department. https://axolottech.com, based on the violation of your user agreement reserves the right to approve/disapprove your request on an individual case to case basis. We ensure 100% customer satisfaction for all our services. However, the refund policy is available to accommodate the customers' concerns. All refund requests will be fulfilled as per the following arrangement: - You have chosen a special package. The primary design concept has been approved. - You have demanded revisions. - The cancellation has been made due to reasons non-related to the company. - The company has not been contacted for more than 2 weeks of project. - Company’s policies, or policy, have been violated. - Other company or designer has been approached for the same project. - The creative brief is lacking in required information. - A complete design change has been demanded. - The claim has crossed the given ‘request for refund’ time span. - The business is closing or changing name or business. - Reasons such as ‘change of mind’, ‘disagreement with partner’ or other reasons that do not pertain to the service will not be subject to refund under any circumstances. - If a client subscribes for a service bundle and happens to be dissatisfied with a particular service, refund will only be applicable on that particular service and ‘not’ the entire bundle. - The client will not be entitled to any refunds after 15 days, from the date of purchase. - Services including but not limited to Social Media, SEO, Domain Registration and Web Hosting are not entitled to refunds under any circumstances. - In case of websites, refunds will not be entertained once the client has approved the design and the website is sent for development

How to claim your refund

To assure your refund request is approved, please make sure you meet the following requirements: 1. Claim your refund specifying your concern by contacting us via any of the following three modes: i. Tollfree # (888) 418-0976 ii. Live Chat. Click here to start chat now iii. Email. Click Here to send us an email for a prompt response 2. We will try to resolve your concern by virtue of our revision policy immediately or else will email you a refund request approval from our refund department. After the refund, your design rights would be obtained by https://axolottech.com and you would not be able to display any version of the design sent by company. Let us also specify that: i. Since the design rights would now be transferred to the company, you agree that you will have no right (direct or indirect) to use any response or other content, work product or media, nor will you have any ownership interest in or to the same. ii. Working in collaboration with the Government Copyright Agencies axolottech.com would share Copyright Acquisition information for the refunded designs that would restrict the re-use of the designs as original designs in the future. If you have any questions or concerns about our Refund Policy, please contact us.

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“I needed a professional website as an online storefront for my business, and I was looking for a professional service for web development. While searching through the internet I found Axolot Technologies and decided to take their services. I am very satisfied with the results as I have a professional looking website to represent my brand. Thanks for amazing services! ”

Jennifer Michele - Project Owner

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“Amazing! Axolot Technologies have a skilled team of marketers. I have been looking for a digital marketing agency for branding purposes when I learned about the Axolot Technologies. I’m still astounded with their expeditious results. Looking forward to collaborate again!”

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“Axolot Technologies truly provide what they claim! They professionally communicated with me that made me receive the illustrations that I very much admire. Their creatives are especially worth the admiration for creating an inspirational image for my brand. Thank you, Axolot Technologies!”

Jason Decker Co-founder, Loctea

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“Axolot Technologies provided me with a great web design. I highly appreciate the customization in the design as per requested. I am glad that I chose to work with the company as they provided me with a website and performance marketing as well. Thanks for great services!”

Nancy Baker Project Owner

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“It was a pleasure working with professionals at the Axolot Technologies. As their name, they give premium services and are gurus of their respective fields. Outstanding job as always! ”

Luke Wilson Project Owner

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“I worked with the Premium Web Designs for some time and can vouch for their services. The best I have ever received from any design, web development or marketing agency. Looking forward to collaborate again!”

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“Branding was quite difficult for me when I first started my business. Greatest appreciation for Axolot Technologies as they took the responsibility and challenges of online marketing for my brand. Keep up the amazing work! ”

Jack Brown Ceo, Loctea

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“The professionals at Axolot Technologies are knowledgeable and highly skilled. I enjoyed collaborating with the team as I got a lot to learn as well. Thank you for the support and productivity. I highly recommend their services! ”

Vanesa Thomson Project Owner

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“Greatest appreciation for Axolot Technologies and the team for providing an exceptional application for my brand. It is just how I wanted it to be: highly functional and user-friendly. I feel prevailed to have worked for a website that defines innovation and professionalism by giving its best. Highly recommend them! ”

Gabriel White Project Owner

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“Being a beginner in the business world, I contacted Axolot Technologies for online branding, web designing, and SEO services. Besides of the tight deadline, they delivered a high quality website that was mobile friendly and bug-free. I highly recommend their services for their fast paced services and reliability! ”

Natasha Aniston Project Owner

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We provide service packages that are affordable and appropriate for all sizes of businesses. We make an effort to produce work that best meets your company's needs.

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